How to Apply for a Good Conduct Certificate in Kenya

This article will teach you how to apply for a Good Conduct Certificate in Kenya. This is a document issued by the DCI (Directorate of Criminal Investigations) indicating if one has a criminal record or not.

It is also known as a police clearance certificate. There are several instances you will require a good conduct certificate such as when applying for a job, applying for a PSV badge, and when vying for specific posts among others.

Upon completing the application and printing the necessary forms, you will present yourself to DCI headquarters or selected Huduma Center. The validity of a good conduct certificate is usually six months. However, some will ask for one that is less than six months old.

This article is for Kenyan citizens who wish to apply for a police clearance certificate. For foreigners, check this article on how to apply for Police Clearance Certificate for Foreigners.

Requirements for Getting a Good Conduct Certificate in Kenya

• An eCitizen account to facilitate online application. This is the same portal where you apply for Kenyan ePassport.
• Your national identification document and a copy of the same.
• Original birth certificate for persons under 18 years. Their good conduct application is processed through their parent’s account.
• Around Kenya Shillings 1,100 on your Mpesa. The official fee is Kenya Shillings 1,050, the rest will cater for the transaction charges.

How to Apply for Police Clearance Certificate in Kenya

1. Log into your eCitizen account. If you do not have one, learn how to create an eCitizen account here. You cannot use someone’s account to apply.
2. Look for Directorate of Criminal Investigations options and click on get service.
3. Under the ‘our services’ option click on the ‘Police Clearance Certificate’ option.
4. Select if you want police clearance for adults or a child under 18 years.
5. Read through the instructions provided.
6. Click on the next button.
7. In the next stage, select the area and location where your fingerprints will be taken. Click on complete.
8. Make payment via any of the provided methods. After you get a confirmation message on your phone, click on ‘complete’.
9. Select the date and time you wish to avail yourself in the station you selected.
10. Print the invoice and C24 form. The C24 form is printed on both sides of an A4 paper.

During the Submission, You Need the Following:

1. Download 1 copy of the invoice and one copy of the C24 printed on both sides of an A4 paper.
2. The applicant in Person.
3. Your Original ID card and its Photocopy or Birth Certificate & its copy for those under 18 years.
4. The applicant must allow his or her fingerprints and palm prints to be recorded on the given fingerprint form C24.
5. Visit the station you selected during the application.

Police Clearance Certificate Fees

Police Clearance Certificate	Kshs. 1,000
Convenience Fees	Kshs. 50
Total Fees	Kshs. 1,050

How to Print Your Good Conduct

After applying and fingerprinting process, it will take some time for the Police Clearance to be ready. Once ready, you will be notified via message and it will be available on the eCitizen portal.

Log into your account and select the get service option in the Directorate of Criminal Investigations section. Under ‘recent applications’, click on the application link to open it.

On the left-hand side locate the downloads option and click on Police Clearance Certificate. Print your good conduct certificate.

How to Renew Your Good Conduct

At the moment, the renewal process of Good Conduct is the same as applying for a new one. Follow all the above procedures without skipping any. You will still go for fingerprinting afresh. Well, that is the simple guide on how to apply for a Good Conduct Certificate in Kenya.