Link a Business on eCitizen Portal: Easy Step-by-Step Guide

Learn how to link a business on the eCitizen portal. The eCitizen portal revolutionized how businesses in Kenya are registered and managed. Introduced in 2016, the Business Registration Service (BRS) has made it easier for entrepreneurs to complete business name searches and registrations and access other essential services without physically visiting Sheria House.

link a business on ecitizen

If your business was registered before this digital system was implemented, it must be linked to the eCitizen portal to be recognized by the Business Registration Service. This applies to all entities, including sole proprietorships, limited companies, partnerships, and foreign companies.

This guide outlines the steps, requirements, and benefits of linking your business on the eCitizen portal.


What You Need to Link a Business on eCitizen

Before starting the process, gather the following information:

  1. Designation of company officials: (e.g., proprietor, director, shareholder, company secretary).
  2. Contact details: Telephone numbers and email addresses of the directors and the business.
  3. Postal address: Both for the company and its officials.
  4. Residential details: County, district, locality, and street where the proprietor or directors reside.
  5. Identification numbers: National ID or passport numbers of officials.
  6. Company location details: Plot or building L.R. number, county, district, locality, and street.
brs link a business

Steps to Link a Business on the eCitizen Portal

Follow these steps to link your business successfully:

1. Login to eCitizen

2. Access the Business Registration Service (BRS)

  • Locate and click on the “Business Registration Services” option.

    3. Initiate the Linking Process

    • Click on the “Link a Business” button under the “My Businesses” section.

    4. Search for Your Business

    • Enter your business name or registration number in the search bar and click “Search.”
    • If the details are correct, your business name and number will appear with a “Not Verified” status.

    5. Proceed with Linking

    • Click “Next,” then “Save and Continue” to move to the next step.

    6. Add Business Owners/Officials

    • Click the “Add Business Owners/Officials” button and fill in the required information:
      • Designation, citizenship, ID number, and name.
      • Use the “Look Up” button to verify names, then complete the form.
    • Click “Save and Continue” to proceed.

    7. Enter the Business Address

    • Provide the primary address of the business, including detailed location information.
    • Click “Save and Continue.”

    8. Finalize the Process

    • Submit your application. There are no charges for linking a business.
    • Wait for officials at Sheria House to review your application. They may either approve it or request amendments.
    • If urgent, print the reference number provided and visit Sheria House for expedited processing.

        After Linking: What’s Next?

        Once approved, your business status on the BRS portal will read “Active.” You can then do the following after accessing the Maintenance Option;

        1. Cessation to Convert: Convert a business name to a limited company.
          • Cessation to Close: Close the business name.
          • Change Business Particulars: Update the business name or other details.
        2. Add Users: Use the “Access Control” option to allow other users to access your business profile.

        Benefits of Linking Your Business

        • Enables seamless management of business details.
        • Facilitates access to government services, such as tax compliance and tender applications.
        • Enhances business credibility by ensuring it is captured in the official government registry.

        Linking your business to the eCitizen portal is essential for compliance and convenient access to business services. By following the steps outlined, you can enjoy the advantages of a fully digitized business registry system.

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