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How to Reset Forgotten Kra Pin Password on iTax

November 21, 2023April 12, 2019 by Patrick Kamau

Forgotten KRA Pin password? Do not worry. This is a guide on how to reset your forgotten KRA PIN password on the iTax portal.

Most often people forget their login passwords. They justify the forgetfulness by saying they have many things to keep in mind. Well, do not worry as most passwords are resettable.

One of the main reasons people forget their passwords is not logging in to that specific website often.

It is possible to reset your KRA PIN password. Follow these simple steps on how to reset your KRA PIN password. In case you have not updated your KRA pin to iTax, then you need to check this article on how to Update a KRA pin to iTax.

What You Need to Reset Forgotten Kra Pin Password

The email you used when registering or creating the pin.
Access to the said email.
The KRA PIN.

You must remember the email you used when creating your pin, or simply the email registered to your KRA pin portal. If you have a printout of the certificate, it has the email that was used when registering.

You should be able to access your email since the reset credentials will be sent to that email. In case you do not have the email, continue reading as we have a solution for you.

Procedure for Resetting Your Kra Pin Password

1. Access the KRA pin portal.

How to Reset Forgotten Kra Pin Password — *iTax Portal Log in*

2. Where it is written “Enter PIN/User ID” key in your KRA pin and click continue.

3. A box for entering your password appears. You will not use this since you do not have a password. Further down below the security stamp, locate the option “Forgot Password/Unlock Account” and click on it.

Enter your KRA pin and click on forgot password — *KRA Pin Password Reset*

4. A new window appears with your pin and security stamp. Perform the simple math and enter the solution in the provided box. If you want different math (captcha), you can refresh by clicking on the two provided arrows.

Resetting your forgotten KRA pin password — *Forgot Kra Pin Password* *Reset Option*

5. Click on submit and you will get a confirmation message that your reset credentials have been sent to your email. Click on the back button.

Check Your Email

6. Open your email (you can add another tab) and check for an email from admin.itax2. It will have a message, “Your KRA Web Portal account password has been reset. Your login ID and new password are:”

7. Go back to the iTax portal and enter your PIN and the provided password which has to be typed as it is. Copy-paste is not allowed but for the tech-savvy, you can do a drag-and-drop.

8. A new window opens where you enter the old pin. This is the reset password mailed to you. Type it and enter a new password that you will be using. Type the new password twice.

Enter a new Kra password — *Reset KRA Password*

9. Choose a security question and provide your answer. You will not require it after this.

10. Accept the policy and policy guidelines and then click submit.

11. Your iTax portal opens automatically, and in case it takes you to the login window, just log in with the password you have created.

Login with the password sent to your email — *Log into Your iTax Portal*

What If I Can’t Access My Email?

There are instances where you cannot access your email. The first thing to do is to try and reset your email password.

a) Go to the email login screen on your device or PC and type in the name of the account you need to recover.

b) When it asks you to enter your password, instead hit the phrase “Forgot password?”.

c) Follow the on-screen guides provided depending on the mail provider.

If you cannot reset your email password, don’t worry. It is time to create a new email. Then after that, you have two options;

How to Change iTax Email

A) Visit the nearest tax station or Huduma centre and request for iTax portal email change. Remember to carry your original ID. The assisting person will access your portal and change the existing email to the one you want.

Then a reset email will be sent to your working email or the email you will provide.

B) Send your original scanned ID to callcentre@kra.go.ke, requesting a change of email for your pin. This might take a day or two to complete.

C) This is the easiest of all. I think I should have started with it. On the iTax portal, click on the report a problem button. At the very bottom right, locate the Chat with Us button. This will help you chat with a member of the support team. You will be requested to scan and attach your ID and also to provide the new email you want to use.

Whichever method you opt for, your login credentials will be sent to your new email address. From there on you can reset your Kra Pin password.

What if I Don’t Know the Email Used?

It is quite easy to check the email you used to register on iTax. Follow these steps.

i) Access the iTax portal.

ii) Where it is written Manufacturer Authorization, click on Register.

iii) Enter your pin on the Manufacturer’s pin area and click on an empty area when done. The system will auto-populate the following information:

Your name or the company name
Physical address
Postal address
Contact details where you will find your email address

Now you have the email that you used to register. Proceed and make sure you can access your email. In case no email is listed, it means you have not updated your PIN in the iTax portal.

What If I Do Not Know My PIN?

Some applied their KRA pin and misplaced it. This is how you can retrieve your lost KRA PIN. Again this is a two-way option.

How to Retrieve KRA PIN Number With Only ID

A. Using eCitizen Option

This is a bit crazy method to use because you have to go via eCitizen account. We are going to assume we want to register a business. In the process, we will be able to access the KRA pin with our ID only.

1. Log into your eCitizen account and go to the Business Registration option.

2. Click on the Make Application option and proceed to click on the Business Registration option.

*Check your Kra pin using the eCitizen option*

3. Put any information you wish on the first three tabs. These are the proposed names, nature of business, and registered office address. This is because we do not care about this information.

4. The most important area is Ownership Information. Click on Add Proprietor and select designation as proprietor. Enter your ID number and your first name and click verify.

5. The magic happens as some of your data is auto-generated, among them your pin. Copy your pin and follow the above procedure of checking your iTax registered email.

Retrieve KRA Pin with ID Only — *Retrieve KRA PIN with ID Only*

B. Visiting Huduma Center or iTax Center

With your original ID, visit the nearest tax station or any Huduma centre. Using your identification number, the assistant will be able to access your PIN. You will be given the pin which you update on iTax if not updated.

While there, confirm the registered email is one you can access. If you do not have access to the email used, you should provide one that you can be able to access.

3. Scan and Email ID to callcentre@kra.go.ke

Another option is to scan a copy of your coloured National ID – on both sides and send it via email to the KRA email address callcentre@kra.go.ke with the subject KRA pin retrieval. Draft a short message informing them you are requesting your forgotten pin. You can also request a change of iTax email.

4. Use of Social Media

You can also make use of the KRA social media handles Facebook or Twitter. Send a scanned copy of your ID. You are more likely to receive a faster response than from email.

Whichever method you use, you will be able to retrieve your forgotten KRA PIN password.

Worth Noting When Resetting Your Kra Pin Password

Before assuming that you can’t find your PIN, you can try searching through your email(s). Use the provided email search bar to achieve this. Try using terms such as Kra Pin, Itax, and Admin.Itax. Some apply and forget about it.

How to Reprint Your KRA Pin

It is possible to reprint your PIN certificate after logging into your iTax portal. The pin certificate is required in many instances hence the need to reprint.

Click on the registration tab.
Locate the “reprint pin” option and click on it.
Select the applicant type and click on the “Submit” button. Note that after selecting the applicant type, the Taxpayer PIN and the Taxpayer Name will be loaded.
In this last step, you will get a message that your PIN Certificate has been successfully generated. Click on the provided link to download it.

File Your Returns

Once you get your PIN and password, it is time to file your returns. Anyone with a PIN must file returns. They are filed depending on the type of obligation assigned. Check on your printed KRA pin certificate for your obligation(s). These are some of the return types we have.

Income Tax Individual
Income Tax Company
Turnover Tax
PAYE Tax
VAT Tax
Monthly Rental Income

Conclusion on Retrieving Lost KRA Pin

If you are stuck and need our help, we can do so. Reach us at Winstar Cyber via info@winstartechnologies.com. Remember to share this post to help others.

How to change your password on iTax

The Central Processing Unit (CPU) And Its Components Explained

November 21, 2023April 6, 2019 by Patrick Kamau

The Central Processing Unit (CPU) is one of the most important components of a computer. It is known by several names such as central processor, main processor, microprocessor, or just processor.

The computer processor is a small chip (logic circuitry) that resides in computers and other electronic devices.

Its basic function is to receive and process basic instructions that drive a computer. It is among the most important components inside the computer.

It processes information and interfaces with other system elements to retrieve data to be processed. The speed of the processor is a major factor in determining the performance of the PC.

Generally, the Central Processing Unit Performs the Following Functions:

Decodes and executes instructions obtained from software programs.
Performs arithmetic calculations.
Controls and supports the timing of each operation.

What is Meant by a Computer Processor?

A processor is an integrated electronic circuit that performs the calculations that run a computer. The processor is a flat plate of silicon made up of millions of transistors. The transistors are etched onto the plate in a huge computer logic framework.

Ceramic material is used to cover the microcircuit. It protects and also conducts heat away to the heat sink. This protective ceramic cover has print information on the processor type and other useful information.

How the Computer Processor Operates

The basic operation of most computer processors, regardless of their physical form, is to execute a sequence of stored instructions called a program. The instructions to be executed are kept in computer memory.

Nearly all CPUs follow the fetch, decode and execute steps in their operation, which are collectively known as the instruction cycle.

After the execution of an instruction, the entire process repeats. The next instruction cycle normally fetches the next-in-sequence instruction because of the incremented value in the program counter.

If a jump instruction was executed, the program counter will be modified to contain the address of the instruction that was jumped to and program execution continues normally. In more complex CPUs, multiple instructions can be fetched, decoded, and executed simultaneously.

Fetch Cycle

The fetch execute cycle of computer processor — *The Fetch Execute Cycle – Attribution*

The first step a processor does is to fetch. It involves retrieving an instruction (which is represented by a number or sequence of numbers) from program memory.

The program counter (PC) determines the instruction’s location (address) in program memory.

This counter stores a number that identifies the address of the next instruction to be fetched.

After an instruction is fetched, the PC is incremented by the length of the instruction so that it will contain the address of the next instruction in the sequence.

Most often the instruction is retrieved from relatively slow memory. This action causes the CPU to stall while waiting for the instruction to be returned.

This issue is largely addressed in modern processors by the use of cache memory and pipeline architectures.

Decode Cycle

The instruction fetched by the central processing unit from memory determines what the processor will do.

In the decode step, performed by the circuitry known as the instruction decoder, the instruction is converted into signals that control other parts of the CPU.

The CPU’s instruction set architecture (ISA) defines how the instruction is to be interpreted. Often, one group of bits (that is, a “field”) within the instruction, called the opcode, indicates which operation is to be performed.

The remaining fields usually provide supplemental information required for the operation, such as the operands. Those operands may be specified as a constant value (called an immediate value), or as the location of a value that may be a processor register or a memory address, as determined by some addressing mode.

Execute Cycle

After the fetch and decode steps, the execute step is performed. Depending on the CPU architecture, this may consist of a single action or a sequence of actions.

During each action, various parts of the central processing unit are electrically connected. This enables them to perform all or part of the desired operation and then the action is completed. This is usually in response to a clock pulse.

Results are written to an internal CPU register for quick access by subsequent instructions. In other cases, results may be written to slower, but less expensive and higher capacity main memory.

Components of the Central Processing Unit

In the CPU, there are two primary components namely the Arithmetic Logic Unit and Control Unit.

CU (Control Unit)

The control unit controls all the operations taking part in the computer. However, it does not carry out any actual data processing operations.

It controls the transfer of data and instructions among other units of the computer.
The control unit manages and coordinates all the units of the computer.
It obtains the instructions from the memory, interprets them, and directs the operation of the computer.
It communicates with Input / Output devices for the transfer of data or results from storage.

ALU (Arithmetic Logic Unit)

The Arithmetic Logic Unit consists of two sections namely the Arithmetic unit and Logic unit.

Arithmetic Unit

The arithmetic section performs arithmetic operations like addition, subtraction, multiplication, and division. All complex operations are done by making repetitive use of the above operations.

Logic Unit

The function of the logic unit is to perform logic operations such as comparing, selecting, matching, and merging data.

*Components of the Central Processing Unit*

What Factors Affect Central Processing Unit Performance?

Modern-day processors are extremely fast though their performance can be affected by several factors.

Clock Speed

Clock speed is also referred to as clock rate, PC frequency and CPU frequency. The clock speed (or clock rate) is stated in megahertz (MHz) or gigahertz (GHz).

It refers to the speed at which the processor can execute instructions. The faster the clock, the more instructions the processor can complete per second.

Most CPUs are synchronous circuits, which means they employ a clock signal to pace or control their sequential operations.

An external oscillator circuit generates the clock signal. This circuit generates a consistent number of pulses each second in the form of a periodic square wave.

This frequency of the clock pulses is the one that determines the rate at which a CPU executes instructions.

Instruction Set of the Computer Processor

This is the processor’s built-in code that tells it how to execute its tasks. It is an architectural design coded into the chip during the manufacturing process.

The processor’s architecture and instruction set determines how many cycles are needed to execute a given instruction.

Bandwidth

Bandwidth is measured in bits. It determines how much information the processor can process in one instruction. A good analogy is to compare data flow to the flow of traffic on a highway.

The clock speed is the speed limit, and bandwidth is the number of lanes on the highway. Computer processors are either 32-bit or 64-bit CPUs.

Cache Memory

Cache memory is a relatively small amount of high-performance SRAM (Static Random Access Memory) built directly into the processor. It enables the processor to access repeatedly used data directly from its onboard memory.

This is as opposed to repeatedly requesting it from the system RAM. In the early days of computing, processors were getting faster, but the memory was not. To address this problem, engineers put tiny amounts of fast memory on the processor itself.

The level 1 cache is the smallest and fastest RAM on the computer. It stores the information that a particular core of the processor is most likely to require to complete its present task.

The level 2 cache is larger, but not quite as fast. It holds the information the processor core is most likely to need to complete its next task. Level 3 is much larger but slower.

Number of Cores

A core is a processing unit within a CPU. Each core is capable of fetching, decoding and executing its instructions. The more cores a CPU has, the greater the number of instructions it can process.

Many modern CPUs are dual (two) or quad (four) core processors. This yields superior processing power compared to CPUs with a single core.

A core 2 Duo processor — *An Intel Core 2 Duo E7500 “Wolfdale-3M”*

Front Side Bus (FSB) Speed

The FSB is the interface between the processor and the system memory. The FSB speed limits the rate at which data can get to the CPU.

This in turn limits the rate at which the CPU can process that data. The CPU’s FSB speed determines the maximum speed at which it can transfer data to the rest of the system.

How to Install a New Central Processing Unit

Installing a new CPU is becoming less common but it is not a thing out of the normal. In many cases, installing additional memory is a more effective upgrade than installing a new CPU.

However, there are times you will find yourself in need of installing a new processor. If you are assembling your PC, you will install it yourself.

Before you make any purchase, determine whether the CPU can be upgraded and, if so, to what. The answer to this question lies in the motherboard.

The motherboard must have the appropriate socket, data bus; address bus, and crystal to support the new CPU.

Consult the documentation that comes with the motherboard. Ensure that a table defining the processors that can be installed is present. You can also consult the motherboard manufacturer either through the company’s Web site or via a phone call.

*A fan-cooled heat sink on the processor of a personal computer*

General Procedure for Installing a Central Processing Unit

1. Turn off the computer and unplug the power cord to the system unit.

2. Follow the appropriate ESD safety procedures. If you have no antistatic kits, just ground yourself by touching the unpainted metal of your computer or touching a metal water tap.

3. Remove the cover of the computer.

4. Locate the CPU to be removed. It will always be under the metal heat sink with a cooling fan attached.

5. Remove any cables, components or drives that might hinder a smooth operation. Note how everything is connected.

6. Unplug the cooler from the motherboard.

7. Detach the lever on the side of the CPU socket cover to allow you to remove the CPU.

You are Almost Done on Installing a Central Processing Unit

8. Install the new computer processor, and align the chip properly. Pin 1 on the CPU must fit pin 1 in the socket. There are indicators on the CPU and socket to help you get the alignment correct. Look for a matching indicator on the corner of your CPU and the socket.

It will likely appear as a small triangle. If you don’t see any indicator, you should consult the manuals for your motherboard and CPU. If you have lined up your CPU with the socket, it should drop right into place.

9. Once the CPU is properly seated in the socket, push down the retention arm with ease (and if it’s an Intel CPU, lower the bracket first).

10. Apply the thermal paste on top of the processor. This helps conduct heat from the processor to the CPU cooler by removing any imperfections on the contact surfaces. Place the heat sink and fan.

11. Reattach the components, cables, and drives you disconnected.

12. Reconnect any peripherals (keyboard, mouse, and monitor).

13. Close your fingers and power up your computer.

How to install a CPU

Some Central Processing Unit Manufacturers / Designers

Apart from Intel’s range of processors, there are other manufacturers such as:

Advanced Micro Devices (AMD)
Cyrix
Integrated Device Technology (IDT)
Qualcomm
NVIDIA
IBM
Samsung
Motorola
Hewlett-Packard (HP)
Dell
Acer
VIA
Marvell
Global Foundries
Media Tek

Each of these offers competitively priced processor chips with comparable performance to Intel processors.

Conclusion

The form, design, and implementation of CPUs will indeed keep changing over time, but their basic operation remains almost unchanged. Hope you have enjoyed this article.

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