How to Apply for KRA Pin Certificate Online

This is a guide on how to apply for a KRA pin certificate using the KRA Portal. There are many instances where you will require to use the KRA pin. This document links you with the taxman for taxation.

Click on 'Register' button in order to apply for KRA pin
Apply for KRA Pin Using iTax Portal

The pin certificate is applied online and takes a short time. Upon completion of the required processes for individuals, you get the document instantly.

There Are Two Types of KRA Pin Certificates

  • Individuals pin which is then categorized as Kenyan resident, non-Kenyan resident, and non-Kenyan non-resident.
  • And the other for companies, schools, NGOs, and other such entities.

In this article, we are going to discuss how to apply for the KRA pin for an individual, non-Kenyan resident, and for a company.

Keep in mind that the moment you get a KRA pin, you are liable to pay taxes. This means you should remember to file your income tax returns annually and for any other obligation on your pin.

How to Apply for the KRA Pin Certificate for a Kenyan

  • Go to the iTax portal.
  • On the left-hand side where it is written ‘Do you want to apply for KRA pin?’, click on the Register button.
  • On the next page for taxpayer type, select individual and mode of registration select online form. Click next to proceed. An e-registration form for individual opens.
  • Select your registration status which is either: Kenyan, Non-Kenyan Resident or Non-Kenyan Non-Resident. Click on Kenyan option. You will require your national ID.
Select Individual as the tax payer type when applying for KRA pin

There are Three Basic Tabs You Must Fill

Basic Information Tab

  • Indicate if you want to register for Digital Services Tax.
  • Select the appropriate residential details.
  • Indicate if you want to register for Turnover Tax.
  • Select your profession. Start with the major group then subgroup and finally the minor group.
  • On the national ID details area, enter your ID number.
  • On the individual data section, enter your date of birth as it appears on the ID. If on the ID the date has no month and date, then use 01/07 then the year indicated on the document. Immediately after entering the date, if the ID number and date of birth are correct, some of your personal data and parent details are autopopulated.
Fill the KRA pin application form
KRA Pin Application Form

If You Get an Error Message

If you get an error message – ‘a PIN has been issued for entered National Identity Number’. This means that if you have entered the correct ID number, then you already have a pin.

In such a case you should go to any KRA station or Huduma centre with your original ID. They will retrieve your pin. Alternatively, scan and email your original ID to callcentre@kra.go.ke requesting pin recovery.

An Easier Way of Recovering Your Pin With ID Only

There is an easier way of recovering your KRA pin using ID only. You will also be able to check the email you used during registration. Check this article on how to check KRA pin using ID number.

Physical Address
  • For the Principal Physical Address, indicate where you stay by entering the street or road, County, Building, City or Town, District, and your Tax area. Note that the physical address you select should be an area you can access easily. This is because it will be your tax station where you will be going whenever you have issues relating to your pin or taxes.

Your Contact and Address Details

  • Enter your principal postal address and postal code.
  • The next stage is to enter contact details. Enter your mobile number and email address. Make sure you can be able to access the email address you provide. After entering your email address, it is checked if it has been used by another taxpayer.

The OTP Code

  • You will get a popup message – ‘In order to continue using iTax functionality you are required to verify your email address. Please click “Send OTP” button to receive OTP on the mentioned email address.’ Click on the new button that appears so as to send an OTP code on your registered email.
  • Open your email and check for an email from admin.itax2. Look for a four-digit code, note it down and go back to the iTax portal. Enter the one time password where it is written ‘OTP code’. The code expires within 15 minutes.
  • The other information that follows after is optional. That is SMS notifications, alternative address, bank account details if you are a director elsewhere, and tributary bonds. At this stage, you are ready to go to the next tab.
An OTP code will be sent to your email.
OTP Verification

Tax Obligation Details Tab

The tax obligation detail is crucial as it determines the tax type and when you will be paying for it. For an individual, the tax type is income tax resident. If you are a non-resident, then select income tax non-resident.

Income tax is filed once a year. It has to be before June 30 to avoid penalties. Your annual income determines the amount payable. Those with no jobs can file zero or nil returns. After selecting the income tax, select the registration date which is usually the same day you are applying for your pin.

Be careful when selecting the details for your pin.
Income Tax Obligation Inactive

Source of Income

On this tab, you have to indicate where you get your source of income from. If you have no income select no for employment, business and rental income. If you have employment income, select yes and then provide the employers’ pin.

Click on add button to have the employer details saved in the database. If you have business income, make sure you have the business registration certificate with you. Select yes and enter all the required information and click add to save.

Further down; indicate the sector of economy involved. Once done, remember to click on the add button. If you have rental houses, select rental income and select the economy involved in; again remember to add to save the records. Click next.

E-Agent Details

This tab is not necessary unless you have an authorized agent who can submit any kind of application on your behalf. Well, if there is continue to fill in all the necessary details.

Once done, perform the arithmetic problem provided and click on submit. You will get a message alerting you that you will be getting any communication from iTax in the email you have provided. Click on submit to finish the process.

A link will be provided which you click to download the KRA Pin. A copy of the pin together with your password for the first time login is sent to your email.

How to Apply for the KRA Pin Certificate for a Non-Kenyan Resident

This is option is for foreigners residing in Kenya. Those issued with an alien card. The process is much similar to the one above for Kenyans. The only difference is that you use the Alien card.

Non-Kenyan KRA Pin Registration Requirements

  • Alien ID Card details.
  • If employed, employers’ PIN details.
  • Business registration certificate details for those in business.

Non-Kenyan Resident KRA Pin Application

  1. Visit itax.kra.go.ke
  2. Select “New PIN Registration”
  3. Select “Non-Individual” and “Online Form” as your mode of registration.
  4. Indicate if you want to register for Digital Services Tax.
  5. Select the option Non-Kenyan Resident.
  6. Indicate if you want to register for Turnover Tax.
  7. Fill in your basic information.
  8. Upload a copy of your Alien card.
  9. Select suitable tax obligation by checking the relevant boxes.
  10. Enter details of company directors or partners.
  11. Fill in agent details if you have one.
  12. Enter the result of the arithmetic sum provided and submit.
Download and Print Kra Pin Certificate
KRA Pin Download

How to Apply for a Kra Pin for a Company

To apply for this pin, you must have registered your company and gotten the incorporation certificate.

  • Visit itax portal
  • Select “New PIN Registration”
  • Select “Non-Individual” and “Online Form” as your mode of registration.
  • Fill in the business income details. Get these details from the incorporation certificate. All the fields with an asterisk must be filled.
  • List the sector of the economy involved in. Remember to click the add button after selecting.
  • Scan and upload a copy of your incorporation certificate.
  • The default obligation is Income Tax Company. However, if you want to add other obligations such as VAT, ensure you do so. Note that it is possible to add obligations later on. If you select VAT, indicate the estimated Turnover.
  • Add the director(s) of the company. This is by entering their pin number and remember to click on the add button.
  • The rest of the process is similar to that of an individual as above.

Company Pin Application Acknowledgement Receipt

You will not be issued with a pin instantly after submitting. What you will get is an acknowledgement receipt. The pin and password are sent to your email after approval.

How to Change Your First Time Pin Password

Go to your email and locate an email from admin.itax2. The mail will be having your KRA pin and auto-generated password. Go to iTax portal login page.

Enter your pin and click on continue. Enter the auto-generated password, perform the provided calculation and click on log in. On the next page, enter the old password from your email, then enter a new password and confirm it.

Select a security question, agree to terms and conditions and then submit the form. Note the password as you will be using it anytime you are accessing the iTax portal.

How to Access the Kra iTax Portal

The KRA Portal is an online database system that stores Kenyan taxpayers’ pins and their related resources. This web-based tax collection system was developed to simplify revenue collection in Kenya.

KRA Logo

Taxpayers can simply update their tax registration details, apply for pin certificate, file tax returns, make tax payments. It is also possible to make status inquiries with real-time monitoring of their ledger or account.

So, it is important to be able to access the iTax portal whenever you have an issue concerning your KRA pin or whenever you want to file your returns.

It is easier to access the KRA iTax Portal and there are two ways you can achieve this. First, you open the web browser on the machine you are using.

The web browser is a program for retrieving, presenting, and traversing information resources on the web that is the World Wide Web.

These are some of the common browser application programs that we use; Mozilla Firefox, Microsoft Internet Explorer, Google Chrome, Brave, Apple Safari, and the Opera browser among others.

The listed browsers are also available on your smartphone. So, if you do not have access to a desktop computer or laptop, you can still use your smartphone.

How to Access the Kra Portal

The best way to access the iTax Portal is to type the web address if you already know it. The web address is “https://itax.kra.go.ke”. This address in quotes is what we refer to as the Uniform Resource Locator (URL).

This should be typed in the address bar without the quotes. You do not have to type the whole address especially the HTTP and forward slashes, just type itax.kra.go.ke and the web browser will take care of the rest.

The iTax page will open and from there on you can be able to log in using your pin and password.

How to Access the Kra Itax Portal
How to Access the Kra Itax Portal

Second Method of Accessing iTax Portal

The second method is to assume that you do not know the web address. You can use Google or any other search engine to search for the iTax portal.

Open your browser and type google.co.ke or google.com, once the Google search bar appears, type iTax. For Mozilla Firefox users, there is already a search bar provided on the top righthand side of your browser.

To be on the safe side, you can type iTax Kenya. Click on the first result that you will get. This will lead you to iTax portal where you can now log in.

How to Access the Kra Itax Portal
Accessing iTax Portal Using Google Search

How to Reset KRA Pin

At times we forget our login password. You do not have to worry because you can rest your Kra pin password.

  • Indicate your pin on where it is written enter pin.
  • Click on continue, check below enter password option and locate the reset pi password option.
  • A reset link will be sent to your registered email. In case you forgot your pin or you do not know the email linked to it, then check this guide on what to do.

Some Activities You Can Carry Out on Itax Portal

Once you access the portal, there are so many things you can do for instance;

  1. You can apply for a KRA pin certificate if you do not have one.
  2. Check if you have filed your returns.
  3. Apply for a Tax Compliance Certificate.
  4. Check withholding certificates.
  5. Make tax return payments.
  6. Check if your Tax Compliance Certificate is genuine
  7. Status checker to consult the status of your applications
  8. Check your general ledger among others.
  9. File your returns. There are different types of returns depending on the obligation or obligations on your pin.

These Are Some of the Tax Obligations We Have;

  • VAT returns
  • Income tax individual resident returns
  • Income tax individual non-resident returns
  • Presumptive tax
  • Income tax company
  • Income tax partnership
  • Advanced tax among others.
How to Access the Kra Itax Portal
iTax Login

Thank you for taking the time to read, hope you gained something useful on how to access the KRA portal.

How to Download and Print GHRIS Payslip Online

This is a guide on how to download and print your GHRIS payslip. Ghris website helps manage civil servants salaries.

It is now easy for employees to access information about their payslip and P9 forms from the Government Human Resources Information System portal by the click of a button.

The portal was created with the main aim of helping the government address its human resource needs. For those who have no accounts or have forgotten their passwords, please go down to the bottom of this page for more help.

Ghris Login
Ghris Login

Step by Step Guide on How to Download and Print Ghris Payslip

  1. Access the Ghris website.
  2. Click on the Government of Kenya Employees link. The other option is for newly appointed employees.
  3. Enter your user ID (some people call it the man number, it starts with the year you were employed) then password and click log in.
  4. If the details you have entered are okay, the portal opens. If you get an error, check and retype your login credentials carefully. Once successful, click on the My Records tab.
  5. Select my payslip option.
  6. A list of current payslips is displayed on the left side of your screen.
  7. If you want the current payslip, click on the current payslip link.
  8. A new page opens with the option of ‘year’, ‘month’ and ‘view payslip’. Click on the view payslip and wait for it to be displayed.
  9. Click on the option print payslip to print your payslip. Select your desired printer and click okay.
How to Download Ghris Payslip
How to Download Ghris Payslip

How to Download Previous Payslips from Ghris

  1. Click on my records tab and select my payslips option.
  2. On the current payslips click on the year you want for instance 2021 payslips.
  3. Select the month you want from the drop-down list and click on the view payslip option.
  4. After it downloads, click on the print option. Sometimes when the servers are down, you have to keep on trying to view the payslip. In such instances, you can try to download very early in the morning or late at night.
The payslip download option
Payslip Download

How to Download Your p9 Form from Ghris Portal

  1. After login in, click my records and select my payslip option from the drop-down list.
  2. Down below the payslips on the lefthand side, you will see the option of the P9 form.
  3. Click on the form you want and click on view P9 form.
  4. The form downloads and it is ready for printing using the print P9 form option.
  5. If you want for another year, just change the year and click the view P9 form.
How to Download P9 Form from Ghris
How to Download P9 Form from Ghris

Introduction of Public Service Payroll Website

A new public service website has been introduced. Once you log in to Ghris Website and click on any service, you are redirected to the new website.

It is almost similar to the old system. Click on this Public Service Payroll Website link to get more information.

The new public payroll website look
The new public service payroll website look

How to Create a Ghris Account

New employees must create an account so that they can access their payslips. Here is how you create an account.

How to create a GHRIS account
How to Create Ghris Account
  1. Access the GHRIS website from any web browser.
  2. Click on the Government of Kenya Employees link.
  3. Click on the option New to GHRIS to create your account.
  4. Fill the employee registration form that opens. It contains details like Personal Number, National ID Card Number, KRA PIN, Your Names, and Date of Birth, among others. Please note that the information will be validated against your records in the Ministry/Department. In the case of disparities, contact the HRM Unit in your Ministry/Department.
  5. Create a password that you will be using to login into the site and click submit. Ensure you remember your password.
  6. Once successful, log into the site and fill in your profile details. Click on my record and select profile.
  7. On the left-hand side, click on profile.
  8. A page opens where you start filling in your information. Provide the following required information; Basic Details, Home Area, Duties, Academic Details, Employment History, Next of Kin and Dependents, then Signature Upload. For each stage, make sure you click on the Save button.

For the academic section scan and attach your certificates. Remember to scan them as single documents.

How to Reset Your GHRIS Password

If you have forgotten your GHRIS password, you can retrieve it by filling a password reset form. Use this procedure to do so.

  1. Access the GHRIS website.
  2. Click on the Government of Kenya Employees link.
  3. Click on forgot your password option.
  4. Fill in all the required information on the reset password form. The details should be similar to the details you had filled in during registration. It will be easier if you have the appointment letter with you.
  5. Create a new password and then submit the form.
  6. Use your new password to log in.
How to Reset your Ghris Password
How to Reset your Ghris Password

Conclusion on How to Download and Print Ghris Payslip

I hope that was easy for you and you have achieved what you wanted. If you have any questions or comments, then drop them here below in the comments section.

Feel free to share this post so that others can also benefit. Thanks for taking your time to read.

How to Download and Print Your Ghris Payslip

How to Create an eCitizen Account | Reset Forgotten Password

This is a complete guide on how to create an eCitizen Account. You create an eCitizen account to access various government services.

The eCitizen Logo
Ecitizen Logo

With an eCitizen Account, you will be able to apply for Government to Citizen (G2C) services and pay for those services via mobile money, Debit Cards, and eCitizen agents.

This is one of the ways Kenyan citizens and foreigners can access government services with ease and within no time. There are various services that you can access from the portal.

Why Use eCitizen Services?

  • You will create a single sign-in account – One account is all you need, a single username and password that gives you access to most services offered by the government.
  • It is convenient – this is because you will pay using mobile money, Debit Cards, and online banking from local banks.
  • Notifications – you will get email and SMS notifications every time your application has progressed to another stage or has been fully processed.
  • Provided services – most applications are online-based whereby you fill an online application form. For some applications, once your document has been prepared, you will receive it in PDF format from wherever you are ready for printing.
  • Most government offices require online applications.
eCitizen Login Window

Which Account Should I Create?

Before you create your eCitizen account, you should know the account type to create. The four accounts available are:

  • Kenyan Citizen – This account is for Kenyan citizens only. You will need your National ID number and your first name to register.
  • Foreign Residents – This account is for foreigners residing in Kenya. You will need your alien identification number and your first name to register.
  • eVisa Visitors – This account is for nationals who require a visa to enter the Republic of Kenya. You will require your passport number.
  • Business – This account is for businesses registered in Kenya. You will need your business registration number.
Creating a Kenyan Citizen Account
Ecitizen Account Type

Creating a Kenyan Citizen Account

This kind of account can only be created for Kenyan citizens with a national ID. Click on create an account under the Kenyan citizen option. This process will take you through two steps;

  1. Creating the account,
  2. Verifying your phone number.

How to Create an eCitizen Account

Open your web browser, for instance, Mozilla Firefox or Chrome and type the following URL, https://www.ecitizen.go.ke/. Locate the option ‘to create an account’ and click on it. Under the Kenyan Citizen option, click on create an account.

Enter your national identification number and your first name in the provided fields then click on validate. If your details are correct your name and ID number will appear below.

Provide the following details, Email Address, Confirm Email Address, Mobile Number, Password, and Confirm Password.

Accept the terms and conditions and click on continue. On the next stage, a phone verification code will be sent to your mobile phone. It is important to use your phone number as opposed to someone else’s. Enter the code and click on continue.

A login window appears where you enter your ID number and the password you created. Log in and select the agency you want to seek services from.

eCitizen create account form
eCitizen Create an Account Form

How to Reset Your eCitizen Password

  • Access the eCitizen portal.
  • Click on the forgot password link below the login section.
  • Enter your username which is either your email or ID Number. Most people use their national identification numbers.
  • Click the reset password option.
  • A preview of the phone number and email you used appears.
  • Select the one you have access to and click reset my password. A code will be sent to the item choice you selected.
  • If you have no access to either the email or phone number used during registration, then you have to go to Huduma Center or NTSA offices for help.
  • Otherwise, use the code you will receive to unlock your account.
  • Create a new strong password and make sure you will not forget it.

Services You Can Access After You Create an eCitizen Account

The main eCitizen page or dashboard opens where various government services are being offered. These are the various services you can access:

National Transport and Safety Authority

Most of the services have been moved to the new NTSA portal.

Business Registration Service

This is for Registering and managing your business, including other services like linking your business to eCitizen portal.

Office of the Attorney General and Department of Justice

Includes getting married or enter a civil partnership in Kenya, business Name search, and Registration.

Department of Immigration Services

This includes the application for a passport, application for a Kenyan visa and application for a work permit.

Directorate of Criminal Investigations

Apply and pay for your Police Clearance Certificate (certificate of good conduct).

The eCitizen dashboard
eCitizen Dashboard

Ministry of Lands and Physical Planning

Includes searching for a Title deed, land rent clearance demand notice, and payments. Note that most of the services such as land search have been moved to the Ardhisasa portal. Check this post on how to create an Ardhisasa account and do a land search.

Civil Registration Department

Apply and pay for Birth and Death Certificates online.

County Government of Mombasa

Apply for County of Mombasa eServices

County Government of Nyeri

Apply and pay for your Single Business Permit

County Government of Kisumu

Apply and pay for your Trade License

Kisumu e-Construction Permit

Apply and pay for the county government of Kisumu e-Construction permit

How to Create an Ecitizen Account

Conclusion on How to Create an eCitizen Account

That is how you create an eCitizen account in an easy way. Also, note that there is a process of creating an NTSA account. The two are different but sometimes people confuse them.

If you have any comments, you are welcome to pen it here below. Thanks for your time and remember to share this article with your friends.

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