How to Register for NSSF Online Step by Step Guide

This is a step by step guide on how to register for NSSF online for both employed and self-employed people. If you are looking for how to register for NSSF as an employer, then check this article. The National Social Security Fund is a service organization that offers social protection to all Kenyan workers.

It provides social security protection to workers in the formal and informal sectors. They register members, receive their contributions, manage funds of the scheme, process and ultimately pay out benefits to eligible members or dependents.

When Was the National Social Security Fund (NSSF) Established?

The National Social Security Fund (NSSF) was established in 1965 through an Act of Parliament Cap 258 of the Laws of Kenya.

The Fund initially operated as a Department of the Ministry of Labour until 1987 when the NSSF Act was amended transforming the Fund into a State Corporation under the Management of a Board of Trustees.

The Act was established as a mandatory national scheme whose main objective was to provide basic financial security benefits to Kenyans upon retirement. The Fund was set up as a Provident Fund providing benefits in the form of a lump sum.

The Act establishes two Funds namely, the Pension Fund and the Provident Fund, to provide for contributions to and payment of benefits out of the Funds.

How to Register for NSSF Membership

Offline Application

1. Visit any NSSF Office branch or any Huduma Center within your area. For Huduma Center, make sure you book for Huduma Appointment.

2. Approach the NSSF officer and fill out the provided application form.

3. Attach all required documents.

4. Pick your NSSF card.

Required Documents to Register for NSSF

1. The application form
2. Original national identity card or valid passport and a copy of the same
3. A copy of your KRA pin, if you do not have one, learn how to apply for KRA pin online here.
4. Employment letter. (this is for employed persons only).
5. Employers NSSF number – this does not apply for self-employed individuals.

Online Application

This is a much easier way of applying for an NSSF number. This option is for both employed and self-employed individuals.

1. Access the official NSSF self-service portal.

2. Click on member self-service.

3. Click on the Member Registration link.

4. Fill in all the information in the provided form. All the boxes with an asterisk must be filled. Note, for the area with a question mark do not type anything but click on the question mark.

Then click on the search box to display a list of stored entities. Select the entry you want from the list. Sometimes you will have to click on the next tab to get the information you want.

5. Print the application notification and contact the nearest NSSF office for certification. Contacts for the nearest NSSF branch are available on www.nssf.or.ke/branches

Member Activation

• Once issued with a Pin Key from NSSF office, click on the Member Activation link.
• Type in Username, Password, and Pin Key then click Activate to complete activation.

Forgot/Lost Password

• In case you have forgotten your password, click on the Lost Password link and fill in the mandatory fields.
• Note: You must have activated your account to be able to reset the password. Member Recertification
• If you have forgotten your Username or Password, click on the Member Recertification link and re-enter the application details with a new Username and Password.

How to Top-up Your NSSF Voluntary Contributions

To pay via Mpesa, use the Paybill Number 333300 quoting your Full NSSF Membership Number (including leading zeros and the trailing ‘X’ character where applicable) as the Account Number

1. Open your Mpesa Menu and go to Lipa na Mpesa
2. Select Paybill option
3. Enter the Paybill number (333300)
4. Enter your account number (Your NSSF number)
5. Input the amount you want to contribute
6. Finally, put in your Mpesa pin number and complete the transaction.